Purchasing and Payment
We accept Visa, Mastercard, PayPal, Apple Pay, and GPay for all online purchases. Sales tax, where applicable, is included in the product price.
Shipping, Delivery, and Cancellations
We offer free local delivery and pickup in the Ottawa and National Capital region. Canada-wide shipping is available via Canada Post at cost. Orders are processed within 2-3 business days. Local deliveries occur on Tuesdays and Fridays, while Canada-wide shipments typically take 4-7 business days. If you need to cancel an order, please email connect@morrisonpreserves.com before shipping. Cancellations may not be possible once the order has shipped.
Returns, Refunds, and Product Information
Due to the nature of our products, returns are not accepted. However, if you are unsatisfied, contact us for a refund or credit. Product information is available on our website. Morrison & Co. Preserves is not liable for any typographical errors or inaccuracies. Product availability may change without notice.
Customer Support and Privacy
For any questions, please reach out via the Contact Us form on our website or email connect@morrisonpreserves.com. We aim to respond within 24 hours. We respect your privacy and do not share customer data with third parties; it is used solely for internal analytics.